SHIPPING & TAX
We make it easy for you to shop online with us by offering complimentary 3-5 business day shipping
direct from Switzerland on all orders with a minimum spend. Just choose your favourite products and we will do the rest.
The choice of carrier belongs to Dermalab. The parcels are padded and protected.
We offer free woldwide free shipping for all orders above the country's threshold.
The delivery services are as follows:
Shipping Cost below Threshold
In the face of the current challenges, we are working hard to ensure there is an uninterrupted service
. We have put measures in place to ensure safe handling of the products from packaging to shipping.
Once we receive your payment, we aim to despatch your order on the same business day, provided the order is placed before midday CET.
You will receive your order:
All prices listed in the shop include Swiss VAT for orders delivered within Switzerland, and exclude Swiss VAT for orders delivered to all other countries. However, you may be subject to import taxes and/or VAT imposed by your country of residence. Such taxes and/or local VAT are not included in the prices set out in the Shop and paid by You upon delivery. We advise to familiarise yourself with your country's import regulations.
Please contact our Customer Service team if you have any questions:
Swissline Customer Service Department
+41 (0)44 396 10 60
Monday to Friday: 9am - 5pm CETSee our Returns Policy >>
*Unfortunately we currently can not deliver products to Brazil, Bulgaria, Canada, China, Cyprus, Greece, Iran, Kazakhstan, Portugal, Russian Federation, Ukraine, United Kingdom, due to import restrictions.