All our high quality skincare products are produced, packed and shipped from Switzerland. Once we receive your payment, we aim to despatch your order on the same business day, provided the order is placed before midday CET.

You will receive your order:

All prices listed in the shop include Swiss VAT for orders delivered within Switzerland, and exclude Swiss VAT for orders delivered to all other countries. However, you may be subject to import taxes and/or VAT imposed by your country of residence. Such taxes and/or local VAT are not included in the prices set out in the Shop and paid by You upon delivery. We advise to familiarise yourself with your country's import regulations.

Please contact our Customer Service team if you have any questions:

Swissline Customer Service Department
 +41 (0)44 396 10 60
Monday to Friday: 9am - 5pm CET

See our Returns Policy >>

*Unfortunately we currently can not deliver products to Canada, China, Greece, Hong Kong, Italy, Iran, Kazakhstan, Portugal, Spain, Russian Federation, Vietnam due to import restrictions.